Returns & Refunds Policy
We hope you love every purchase from Goameny, but if something isn’t quite right, we’re here to help make it right.
Returns
You may request a return within 14 days of receiving your order.
To be eligible, items must be:
Unused, undamaged, and in their original packaging
Accompanied by the order confirmation or proof of purchase
To start a return, please contact us at support@goameny.com with your order number and reason for return. Our team will review your request and provide you with the return instructions.
Refunds
Once your returned item is received and inspected, we’ll send you an email to confirm the status of your refund.
If approved, a refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Non-Returnable Items
Please note that for hygiene and safety reasons, certain home items (such as textiles, candles, or personalized products) and all items marked Final Sale cannot be returned or refunded.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will gladly send a replacement or issue a full refund after verifying the issue.
Contact Us
If you have any questions about our Returns and Refunds Policy, feel free to reach us at:
📧 support@goameny.com
GOAMENY
Mailing address: 432/7 Street No. 1, Phu Tho Hoa Ward, Tan Phu District, Ho Chi Minh City, Vietnam
information center
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Warehouse address: 4427 Knight Arnold Rd, Memphis, TN 38118, United States
Email: support@goameny.com
